I heard an amazing quote the other day, "People don't quit an organization, ultimately they quit people."
Out of all the times people have left a ministry I was a part of or an organization I was working for, this principle rings true.
We often peg people as "leaving" our ministries. We hear their frustration about "things." At the end of the day, people quit people.
So, the question should be for us, "Why would someone quit me or you? What personality/character issue would flare up in us to cause someone to quit?"
(note: There are many times that you do all you can do and they are going to leave anyway. There are some people that you don't mind if they leave because they are constant headache)
Honest confession time. I really don't know how many, if anyone besides my mentor (Dr. Brett Cooper) and a couple of close friends read this, but I am going to be honest. My issues and the reason people have quit and will quit is because I am defensive, prideful and I don't back down from any fight. I am really seeking God and asking Him to pour His grace out on me so I can overcome these issues. I want the people at our ministry and those who are volunteer staff to have the best experience ever. I can thwart this by having to correct every issue and show that I have some knowledge.
So, if 20% of the people that leave are those who are the constant headaches and the perpetually wounded ducks, then 80% may rest on our shoulders. Take some time today to look introspectively and ask the question, "Why have people or why will they quit me?"